Family Assistance

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Ohio Benefits Customers: Due to statewide system maintenance, the system that manages Food, Cash and Medicaid benefits will be temporarily unavailable from Dec. 2 at 8PM until Dec. 6 at 8AM. Visit our Contact Us page for more details.

IMPORTANT: Changes to the Child Tax credit will result in monthly advance payments from the IRS to eligible families beginning this summer. If you have not filed a 2019 or 2020 tax return or given the IRS your information, you must do so to be eligible for the Child Tax Credit. Learn more at


Montgomery County's Family Assistance Division Helps Families Get Back to Self-Sufficiency. Learn more about the services we provide on the About Us page.

Job and Family Services provides customers access to programs utilizing a range of in-person, phone and web-based options. Visit the Contact Us page for more information and visit the Resource Room to access and receive assistance with the Ohio Benefits Self-Service Portal.

To submit past-due fraud payment online. Visit

 MC FAD-01

Click Here for Details on In-Person Services at The Job Center