NOTICE: ONLINE PAYMENT CUSTOMERS

Effective Thursday October 21, customers may notice a slight difference with the Montgomery County Online payment portal as the site has been enhanced to offer a more secure online payment experience. You may notice an automatic redirection to our secure payment website when making online payments.  

Montgomery County Environmental Services is currently experiencing longer than usual delivery times from the United States Postal Service (USPS). If mailing a check or money order to pay your water bill, please allow adequate time for mailing and processing to avoid late fees on your account. As a reminder, you can also use any of our other services to pay your water bill via Click2Gov, though the IVR system, or deliver your payment to one of our drop boxes listed on the back of your water bill.

Drop Boxes: Payments can be delivered to one of our several drop boxes. Locations include: Montgomery County Water Services, Montgomery County Administration Building, Centerville Government Center, Harrison Township Government Center, or Moraine Government Center.

The drop box for water bill payments at the Montgomery County Administration Building can be found on the side of the building off Vista View Drive, near the delivery dock.

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You can also view your account information, past bills, and past water usage.

 

For more information about our water and sewer rates, click here. To estimate your water bill for 2021 after the rate increase, use our online rate calculator. Make sure you have a current bill to input your water usage. First-time Users: You will need an e-mail account to complete the registration process. You will also need your account number and cycle route number, which are located in the top-right corner of your current utility bill. Click here to see where the account number and cycle number are located on a sample utility statement.  Already Registered? LOG IN to make a payment on your utility bill or sign up for AutoPay.  For your convenience, Montgomery County Environmental Services accepts the following forms of online payment: electronic checks, Mastercard, VISA, and Discover.  Need help paying your water bill? Get more information here. Please visit our Frequently Asked Questions page for more information about water and sewer rates. For additional assistance, please contact Customer Service at 937-781-2688, Monday through Friday, 8 AM to 5 PM.