Montgomery County has partnered with Dayton Power & Light (DP&L) and Vectren, a CenterPoint Energy Company, to offer financial help for electric and natural gas customers within Montgomery County.
This new program will allow customers living within Montgomery County who have experienced financial hardship due to the pandemic to receive a bill credit for qualifying past due balances. These credits will cover any amount more than 30 days past due for any service billed on or after March 1, 2020. The maximum benefit is $10,000 per account. Customers can apply for bill credits on their DP&L bill, Vectren bill, or both. Applications for utility assistance will close on Nov. 13, 2020, and no applications will be accepted after that date.
“The massive unemployment we’ve seen because of the pandemic has had a widespread effect on people’s ability to keep up with their bills,” said Montgomery County Commissioner Judy Dodge. “I applaud DP&L and Vectren for their efforts up to this point to provide relief to their customers. Now, the county is using our CARES Act funding to provide direct relief to customers of both companies.”
More information on the program and a link to the online application are available at www.mcohiocares.org. Customers can also text the word “Power” to (937) 496-7969 to receive a link to the application on a mobile phone.
These credits are being funded through Montgomery County’s allotment from the federal CARES Act.
“Montgomery County officials are making it simple for DP&L customers impacted by the COVID-19 pandemic to access federal CARES Act funds to avoid electric service disconnection,” said Lisa Krueger, president of the U.S. strategic business unit for The AES Corporation, the parent company of DP&L. “We are here for our customers during difficult times, and we encourage those who need assistance to apply so they can continue receiving safe, uninterrupted electric service.”
Anyone who has applied for utility assistance through other local entities are eligible for these grants, as long as they still have an amount at least 30 days past due.
“We commend Montgomery County for using the CARES Act dollars in a way that directly and positively impacts their citizens, and our customers,” said Richard Leger, vice president of regional operations for Vectren, a CenterPoint Energy company. “This one-time benefit will bring relief to residential customers during a time when it is needed most.”
Requirements for these bill credits include:
- Must be a residential customer of DP&L and/or Vectren (business accounts are not eligible)
- Applicant must reside in Montgomery County, Ohio
- The property’s service address must be in Montgomery County, Ohio
- Have a balance at least 30 days past due with either or both utility companies
- These credits will only cover charges billed on or after March 1, 2020
Montgomery County has additional pandemic relief programs available, including grants for small businesses, mortgage and rental assistance for individuals and families, grants for educational institutions, and nonprofits. Grant programs are upcoming for healthcare institutions, agriculture businesses, and daycares/preschools. For more information, visit www.mcohiocares.org.